Smart communications inmate. Inmates may not receive telephone calls.

Smart communications inmate. . Here's an example of a properly composed inmate address: Smart Communications/Orange County Corrections Department John Joseph Jones 00012345 P. We would like to show you a description here but the site won’t allow us. Combining proven inmate calling technologies with our patented technologies, Smart Communications has created a completely new universe of inmate communication in one platform. We also encourage the use of SMART Communications for virtual visitation and messaging as an alternative to in-person visits. 00). This allows those who are incarcerated to communicate safely and quickly with family members and friends outside of the correctional institution. m. Phone account deposits can be made by family or friends by going to Smart Communications' website www. This form is only for contacting the Smart Communications Customer Care Center. MailGuard® is a free service provided with the Smart Communications platform and works by providing your agency a virtual mailroom. and 1 - 4 p. If you would like to message Find information about the inmate services. 99% uptime Hot number/call watch list offering text, phone or email alert notifications Call transcription with translation and keyword search Santa Fe - The New Mexico Corrections Department (NMCD) is making final preparations ahead of implementation of state-of-the-art “Smart Communications” tablets. Electronic messages cost 50 credits each to send (50 cents). Send an Email or Text to an Inmate in the Brevard County Jail Sending an Email, Text or Secure Electronic Message to an Inmate The Brevard County Jail provides a service which allows secure electronic messaging for their inmates. Inmate postal mail must be sent to the following address: Smart Communications / Lee County SO Adam Smith #123456 (example inmate) PO BOX 9152 Seminole, FL 33775-9152 Any mail received after 2-15-2022 without the proper address will be returned to sender. Please call Smart Communications at 1-727-349-1561 or Smart Communications Customer Care Center for collect call fees in your area. com or their toll-free number (888) 253-5178. How do I schedule a visit with an inmate, prisoner, or detainee? Smart Communications has the most advanced electronic request, grievance and medical form submission platform in corrections. To schedule a visit, call (321) 690-1518 or visit the Smart Communications website. The facility contracts with Smart Communications to operate our video visitation service. is a Pennsylvania-based company that specializes in providing and managing telecommunications i Send money to an inmate Phone / Communication If an individual wishes to deposit money for an inmate’s phone account, they may do so by using the services offered by Smart Communications public web portal at www. May 13, 2025 · In June 2024 the Alexandria Sheriff's Office transitioned to Smart Communications to handle inmate communications including phones and tablets. Smart Communications, founded and run by CEO Jon Logan, emerged on the prison industrial landscape in 2009 primarily as a provider of electronic messaging to county jails. All Rights Reserved. One of the most innovative features provided by Smart communications is the electronic messaging function powered by SmartJailMail. 16 cents + tax per minute and are limited to 2 hours a week. Your password has been reset. The public can register and schedule visits online at www. Once confirmed, the mail is securely sent to the inmate’s legal mail portal on the Smart Communications Platform. Contact Smart Communications at www. internet connection. Funds are converted to 'credits' which are used for remote visits (one credit = 0. Remote visits from home are billed per minutes 2020 — Provided support for video arraignment, funeral visits, and other special-case visitation in support of COVID-19 social distancing efforts Our Clients Serving over 150 correctional facilities across more than 25 States, Smart Communications is a national provider of inmate communications services. To get started with the new visitation system, visit www. This site has been updated with a more modern look and increased accessibility in mind. Send an Email or Text to an Inmate in the Sarasota County Jail Sending an Email, Text or Secure Electronic Message to an Inmate The Sarasota County Jail provides a service which allows secure electronic messaging for their inmates. Support - General Questions What is SmartInmate? SmartInmate is an electronic communication system designed to supplement standard postal mail. Are there any other fees? Each transaction is subject to a $3. Privacy Policy - Terms of Service - View in English or Español MailGuard® is used in many correctional agencies across the country, ranging in size from 100 inmate county jails, to over 50,000 inmate State Department of Corrections. View complaints of Smart Communications US, Inc. See below for contact information. If you are a new user, you will need to create an account before you can use the service. Calls are . com uses safe and secure two way electronic messaging software designed specifically for communicating with inmates, prisoners, and detainees in correctional institutions. 1. See BBB rating, reviews, complaints, and more. How Electronic Messaging Works SmartInmate™ uses safe and secure two way electronic messaging software designed specifically for communicating with incarcerated individuals. We safely process your inmate postal mail off-site at our MailGuard™ processing center. com or www. Inmates can send and receive messages on secure/ password protected kiosks or tablets stationed at the institution. Messages can be delivered instantly or within a few hours rather than days or weeks Smart Communications-Collier County Jail Attention To: (insert INMATE NAME and ID NUMBER) P. They can send and receive electronic messages using a safe and secure For tech support issues, please contact Smart Communications Customer Care at 1-888-253-5178. PrePaid Account (PPA) PrePaid SmartInmate™ enables you to track postal mail delivery to correctional facilities that utilize the MailGuard™ postal mail processing service by Smart Communications. Any other questions, please contact the Monterey County Jail at 831-755-3782. Mail Service Inmate postal mail that is non-privileged, non-legal mail shall be sent to the following address Smart Communications / Denton County Jail Adam Smith #123456 (example inmate) PO Box 9144 Seminole, FL 33775-9144 Inmate postal mail that is privileged, legal mail shall be sent to the following address: Denton County Jail Adam Smith #123456 Feb 7, 2023 · Learn how to contact an inmate at Smart Communications Holding Inc. Send an Email or Text to an Inmate in the Lee County Jail - Core Facility Sending an Email, Text or Secure Electronic Message to an Inmate The Lee County Jail - Core Facility provides a service which allows secure electronic messaging for their inmates. com or calling 727-349-1561. com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail, prison, or detention center. Ctr. com. Here are step-by step instructions for setting up your profile: Link to Smart Communication Inmate Visitation User Setup Send an Email or Text to an Inmate in the Tarrant County Corrections Center Sending an Email, Text or Secure Electronic Message to an Inmate The Tarrant County Corrections Center provides a service which allows secure electronic messaging for their inmates. Can we send photos to inmates / prisoners / detainees? Why was my photo rejected? Have a Question? If you have a question that is not answered here, please use the contact form to submit your question to customer service and we will response as quickly as possible. Support - Electronic Messaging What is SmartInmate? SmartInmate is an electronic communication system designed to supplement standard postal mail. com and has sent you an invitation text message as their personal invitation for you to sign up and communicate with them. com connects family and friends with incarcerated individuals using a fast, low cost and easy to use two way electronic messaging system. As the true innovator in corrections technology, we continually pioneer new technology to maximize facility automation, security and gain insights into inmate communications. Send an Email or Text to an Inmate in the Douglas County Correctional Center Sending an Email, Text or Secure Electronic Message to an Inmate The Douglas County Correctional Center provides a service which allows secure electronic messaging for their inmates. smartinmate. You can schedule through Smart Communications by: Visiting their website: www. Visitors must upload their valid state driver’s license or identification card that includes a current photo. com for information. View rules for visitation, phone calls, mail, commissary, property, and inmate programs. All inmate calls from this facility will be blocked from your telephone number if you select this option. Inmate Mail Smart Communications - Pinellas County Jail Attention To: (INMATE NAME and ID NUMBER) P. Send letters, photos, and postcards from your phone. Each inmate is allowed one (1) free visit Corrections first, most field proven, & intelligent Inmate Phone System 3-way calling and hook-switch dialing detection & prevention 24/7/365 remote network monitoring ensures 99. All photographs sent to an inmate must contain a full return address with a first and last name of the sender on the envelope. Prepaid Collect (PPC) - allows family and friends to pay for collect calls they receive from an inmate in advance. There’s also no way to surf the internet through a web Explore Smarted™ education and rehabilitation programs, including customizable tablet-based platforms and the innovative smartreentry™ series, designed to empower incarcerated individuals with essential life skills and self-improvement resources for successful reintegration into society. Highly trained staff and custom high-tech equipment convert inmate postal mail into a high-definition electronic color copy, uploaded into the Smart Communications digital Our patented MailGuard® finally eliminates one of corrections longest running problems and security loopholes — contraband and secret communications in inmate postal mail. Box 9129 Seminole, FL 33775-9129 Mail not containing the inmate ID Number and the Name will be "Returned to Sender. It must also contain the full and correct inmate name and inmate number on the envelope. Inmate Phone Vendor “Smart Communications provides the inmate phone services at the facility where the Inmate is located. Be sure to include your return address. Discover how Smart Communications is revolutionizing the corrections industry with advanced technology solutions for inmate management and facility operations. Incarcerated individuals may place outgoing telephone calls from telephones located in or around their assigned housing locations. You can set up an account or add money to an account by visiting smartinmate. com or contact our customer care center at 1-727-349-1561 for assistance. The mail is then scanned, and its contents are displayed on a monitor for the inmate to verify legibility. Open the email then click the link provided near the top of the email labeled “Click here to activate your account with Smart Communications”. Inmates may not receive telephone calls. Mail Postal mail such as post cards or letters must be sent to the following location: HCSO – SCH Inmate Name & Booking ID PO Box 1848 Pinellas Park, FL 33780 E-messaging SmartInmate™ offers a secure two-way electronic messaging platform tailored for communication between incarcerated individuals and their loved ones outside of correctional facilities. Box 9129 Seminole, FL 33775-9129 It is essential to include the inmate’s name and ID number, as all mail that is missing this information will be returned to the sender. Box 9118 Seminole, FL 33775-9118 – The Inmates Name and ID number must be clearly printed on the outside of the envelope or postcard to ensure the mail is posted to the correct account. If you wish to visit a detainee and have not registered please do so. Visitors may select the date and time for their visit by creating an account through Smart Communications. Feb 21, 2023 · Part of Smart Communications’ new deal with Louisville includes tablets for each person held at the jail. Log in to your account to send a message to one of your contacts. Please consult with Smart Communications in regard to any required fees involving deposits. Smart Communications is not directly connected to the internet like normal email, but instead each SmartTablets™ are configured with our proprietary custom software, engineered to our stringent quality s pecifications and standards by our private and exclusive manufacturer. Allowing friends, family members, attorneys, and public officials to schedule and participate in video sessions with an incarcerated individual from anywhere with internet access using this technology. Please verify with the correctional facility that Smart Communications is the video visitation provider before following the scheduling instructions provided here. If you are a friend or family member of an inmate and are attempting to locate a piece of postal mail that has been sent to our Smart Communications provides an integrated inmate communication system which includes video visitation, phones, email, tablets, personal mail, and more. Inmate Telephones Inmates have the ability to use the wall phones in the housing INMATE MAIL SERVICES MailGuard Notice The Southwest Virginia Regional Jail Authority has contracted with Smart Communications to install Kiosks & Tablets in all housing units and will be available to inmates for outside and internal communications. Each paid service may use a different number of credits. How SmartInmate Works SmartInmate. Si es un usuario nuevo, deberá crear una cuenta antes de poder utilizar el servicio. Orange County Corrections Welcome to the brand new BestJail site for Jail and Inmate Services. Not BBB Accredited. This allows inmates to receive personal postal mail through a safe and secure electronic mail service. Support - Account Management I forgot my password, what should I do? How do I change my password? Have a Question? If you have a question that is not answered here, please use the contact form to submit your question to customer service and we will response as quickly as possible. Phone features such as call waiting, hold, and three-way calling are not allowed and will result in calls being disconnected. Oct 1, 2024 · Smart Communications / Tarrant Co Jail First and Last Name #Inmate number PO Box 9195 Seminole, FL 33775-9137 Got a tip? Email Megan Cardona at mcardona@kera. Inmate Visitation & Mailing Information Online Inmate Visitation: Smart Communications is our new remote video visitation system. com or call 1-888-253-5178 or 1-727-349-1561. Please check the specific correctional facility website for details. MailGuard is a quick and efficient way for inmates to receive letters and photos electronically. ACRJ wants to help families stay connected. SmartInmate. This feature allows inmates to contact their friends and family through a system similar to email, that has been specifically designed for use in correctional facilities. defendant, have an active no contact order, visits will no longer be permitted. The original mail Volusia County Correctional Facility uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside. ” Pre-paid Account “Friends and family members can set-up a pre-paid account with Smart Communications by calling 888-253-5178 or by visiting www. org. Enhance security, streamline communications, and improve outcomes for both inmates and staff with our innovative products. com or smartinmate. Apr 19, 2024 · To address mail to an Orange County inmate, please include their full name and booking number as shown in the Current Inmate Database. POLICY It is the policy of the Department to allow an inmate access to communicate with members of society through the mail system1 as set forth in this policy and procedures manual, to inspect mail, determine the types of publications allowed, and to review publications intended for inmates. Inmate Mail Effective June 1, 2023, inmate postal mail must be sent to the following address: Smart Communications / Garland Co. Upon arriving at Smart Communications the mail containing photographs will be opened and scanned into an electronic document. Inmates send and receive electronic letters using a safe and secure Dec 7, 2023 · Calls in progress will be terminated by Smart Communications if the balance on the account is insufficient to continue the call. Box 9101 Seminole, FL Jun 15, 2023 · In that case, Smart Communications sued the York County Prison for engaging rival mail-scanning service TextBehind, claiming its service infringed on the MailGuard patent. ” You Have Been Invited to Connect An incarcerated individual would like to communicate with you through SmartInmate. org or 434-977-6981 x268 Albemarle-Charlottesville Regional Jail has contracted with Smart Communications - an inmate telephone service provider. How Telephone Service Works Smart Communications provides outgoing telephone calling services to a number of correctional facilities and detention centers throughout the United States. com to create an account. They will be used inside all state-operated facilities, with privately contracted locations to follow. The inmate may also choose to print a physical copy. Other - This Agreement contains the entire agreement between you and Smart Communications regarding the use of the Website and/or the Service. Sep 27, 2024 · The change is effective immediately, the sheriff's office said, adding that all inmate postal mail must be sent to the following address: Smart Communications / Tarrant Co Jail (example inmate Inmate Visitation We now have a new inmate visitation system SmartInmate™ - Corrections Communications Services starting on January 30, 2024. Our inmate telephone system is managed by Smart Communications. These changes have been made to streamline privileged communications between counsel and inmates, improve legal mail distribution, maintain privacy, and ensure the safety and well Overview All inmate visits take place through a video visitation system and are scheduled by the visitor by appointment only. Effective December 5, 2022, inmate postal mail must be sent to the following address: Jun 26, 2024 · The Alexandria Sheriff’s Office has contracted with Smart Communications to provide inmate privileged communications for approved registered attorneys, public defenders and other approved privileged professionals. Messaging SmartVisit Video Visitation allows you to have video calls with an inmate from SmartlnmateTM provides a two-way electronic messaging service that the comfort and privacy of your own PC with web camera and allows you to send and receive messages from your smartphone or PC. If you are a friend or family member of an inmate and are looking for assistance with setting up a telephone Prepaid Collect or PIN Debit account, please create an account at SmartInmate. This new mail service will be effective Tuesday, February 15 th, 2022. Adam Smith #123456 (example inmate) PO Box 9141 Seminole, FL 33775-9141 Any mail received at the facility after June 1, 2023, will be returned to the sender. 01). Please read for more information. What is SmartInmate™ Account? SmartInmate™ accounts can be used to: Add funds to an inmate’s PIN Debit or PPC account Send “postage paid” messages Open Inmate Telephone Service Smart Communications offers different calling account options to allow you to pay for inmate phone calls in advance and stay connected. SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. Inicia sesión Si ya tiene una cuenta, ingrese su nombre de usuario y contraseña a continuación. Our mission is to enhance public safety by operating a safe, secure and humane correctional system. Visitation On January 2, 2024, the new Video Visitation System with Smart Communications went live. They will not receive messages sent through this form. " This is the mailing address to send PERSONAL mail for both the Naples Jail Center and Immokalee Jail Center. Smart Communications is not directly connected to the internet like normal Jun 1, 2023 · Commissary Visit Jailatm. Forgot Password? Trouble Logging In? If you are having trouble accessing your account, please use the forgot password process to reset the password on your account. It developed and provided the first kiosk-based electronic-messaging system for correctional facilities, and its groundbreaking postal-mail-elimination technology enables facilities to stop the infiltration of drugs and other dangerous contraband. Learn more about MailGuard and our commitment to enhancing communication in correctional facilities. Completely customizable to each specific agency and department needs. With this new system, inmates will receive four free 15-minute phones calls, two free digital messages and two free 20-minute video visits each week. May 13, 2025 · To enhance the safety of inmates and staff, the Alexandria Sheriff’s Office uses MailGuard® from Smart Communications. Restrictions shall be related directly to facility order and security, public safety, and obscenity Learn more about inmate communication at ACRJ. com Visiting one of the Smart Communication Kiosks located in the front lobby of the Sheriff’s Office Jun 21, 2024 · The tablets from a company called Smart Communications are monitored by prison staff and only allow for certain apps to be accessed. We are a correctional organization united in serving our community through excellence, integrity and innovation. filed with BBB. MailGuard® is used in many correctional agencies across the country, ranging in size from 100 inmate county jails, to over 50,000 inmate State Department of Corrections. Login Username: Password: Corrections’ first electronic messaging system keeps Inmates connected with friends and family through a secure, controlled electronic messaging platform. The results? An all-in-one inmate communication platform, our industry-leading SmartEcosystem™, all at zero cost. How Trust Deposit Works NOTE: Smart Communications only provides Trust Deposit services in certain correctional facilities where requested by the facility, and only by way of its fully licensed contractual partners. The schedule for in-person attorney-client visits is Monday - Friday, 9 - 11 a. Each photo costs 100 credits to send ($1). The email service they use is called Smart Communications. com, or contacting their Customer Service at 727-349-1561. This system enables quick and safe Unified and fully integrated design provides authorized facility users with access to all inmate communication service monitoring, reporting, data sharing and investigative tools in one place, with a single login. In 2018, Smart Communications acquired the most proven inmate calling platform in corrections and is reinventing inmate communication. SmartlnmateTM also provides a one-way photo delivery service. They can send and receive Discover how Smart Communications is revolutionizing the corrections industry with innovative solutions like Smart Electronic Messaging™ and Smart Request™. smartjailmail. Copyright © 2025 by Smart Communications. com and creating an account. If you prefer to contact us by phone, please call our Customer Care Center at 1-727-349-1561. This allows those who are incarcerated or detained to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Family and friends may sign up now by visiting www. SmartlnmateTM is a two-way electronic messaging service that allows you to send and receive messages from your smartphone or PC. If a visitor and an incarcerated person, victim vs. 00 processing fee Aug 22, 2019 · About Smart Communications Smart Communications is a pioneer in the inmate-communications industry. To set up an account for your phone, visit Smart Communications. Smart Communications is not directly connected to the internet like normal email, but instead each MailGuard® is a free service provided with the Smart Communications platform and works by providing your agency a virtual mailroom. Inmate Locator Financial Information Form Inmate Guide (April 2024) Inmate Guide in Spanish (April 2024) Sending Money to an Inmate Sending Money to Inmates Attention: For those who wish to deposit money into an inmate's trust account, please navigate to the Smart Communications website, where there will be several options to deposit funds. Offering Prepaid Accounts and Debit Telephone Accounts. These telephone calls are billed in two ways: 1. Det. Support - Video Visitation Note: Some facilities use a different vendor for their video visitation service. Support - Photos Note: The option to send photos to inmates may not be available at all correctional facilities. Smart Communications is not directly connected to the internet like normal email 3 days ago · When an inmate calls you collect, you are responsible for the collect call fee. Monitor all non-privileged SmartVisit™ sessions in real-time from any PC or smart device equipped with a modern web-browser. Phones The Hernando County Detention Center inmate phone system is provided by Smart Communications. When using SmartInmate™ you can connect in just minutes and correspond every day in near real time instant communication with your loved ones. Navigate to your email and look for an email sent by “SMART COMMUNICATIONS”. At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit. INMATE COMMUNICATION For more information contact: Theresa Schwab schwabt@acrj. More information can be obtained at www. Messages can be delivered instantly or within a few hours rather than days or weeks. You may now log in. SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Smart Communications is not directly connected to the internet like normal Inmate Video Visitation All Inmate visits are scheduled by Smart Communications SmartVisit™ Video Visitation System. Long Distance Phone Service in Seminole, FL. Video visitation is available. The general public may establish pre-paid accounts by calling Smart Communications at (888) 253-5178. Pre-Paid Collect (PPC) PrePaid Collect (PPC) allows you to deposit funds into your account which are tied to a specific telephone number, such as your cell phone number or home telephone number. Save Mail Delivery – Send all correspondence to the following address: Smart Communications – Benton County Sheriff’s Office INMATE NAME-ID NUMBER P. Those tablets can be used for video visits or for an electronic messaging system akin to Copyright © 2025 by Smart Communications. com (choose Video Visitation) or their customer service at 727-349-1561 to register for visitation. To Block Incoming Inmate Calls If you are receiving unwanted calls from an inmate and would like your phone number blocked from receiving any inmate calls from our facility, please contact Smart Communications at 1-727-349-1561 or send them a message through their contact us form. O. The days of smoke and mirrors are over, Smart Communications is the new industry leader. Support - Billing and Credits How much does it cost? Service credits cost one cent each. Our inmate telephone services provider is Smart Communications. SmartInmate. Smart Communications can be reached via their website www. Inmate Telephone System The Brevard County Sheriff’s Office Jail Complex uses Smart Communications to provide the inmate telephone system for the facility. Durability, security and safety requirements support a safe, reliable and hassle-free operations in a demanding correctional environment. Note: For credit card purchases, the address on your account must match your billing address exactly as it appears on your credit/debit card statement. Smart Communications Holding Inc. MailGuard® is used Mail Handling: Either the inmate or a staff member, in the inmate’s presence, opens the legal mail. You must wear a mask and practice social distancing inside the interview room. How Dec 5, 2022 · Inmate Mail Policy The Flagler County Jail has contracted with Smart Communications to provide MailGuard electronic mail services. If you think about the process of sending and receiving a letter, SmartInmate works in much the same way except that it is done on a computer instead of on paper. BBB helps resolve disputes with the services or products a business provides. Privacy Policy - Terms of Service - View in English or Español Resources for information about inmates, bail bonds, visiting, inmate services and more. There is a minimum purchase of 500 credits at a time ($5. MailGuard® completely cuts off the last conduits of drugs and undocumented inmate communications with the outside world, eliminating contraband and streamlining inmate mail into a labor-free process. Are you ready to take your inmate communications to the next level? How Video Visitation Works SmartInmate. If you already have an account, please enter your username and password below.

26th Apr 2024